All Systems Operational

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Dolby.io Platform Status Page
https://dolby.io

Uptime over the past 90 days. View historical uptime.
dolby.io Website Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
API Documentation Operational
90 days ago
100.0 % uptime
Today
Dolby Millicast - Real-time Streaming Operational
90 days ago
100.0 % uptime
Today
Millicast Core Services Operational
90 days ago
100.0 % uptime
Today
US Eastern Region (IAD-1), United States Operational
90 days ago
100.0 % uptime
Today
US Western Region (PHX-1), United States Operational
90 days ago
100.0 % uptime
Today
London (LON-1), United Kingdom Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AMS-1), Netherlands Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FRA-1), Germany Operational
90 days ago
100.0 % uptime
Today
Singapore (SGP-1) Operational
90 days ago
100.0 % uptime
Today
Bangalore (BLA-1), India Operational
90 days ago
100.0 % uptime
Today
Sydney (SYD-1), Australia Operational
90 days ago
100.0 % uptime
Today
São Paulo (SAO-1), Brazil Operational
90 days ago
100.0 % uptime
Today
Media API Operational
90 days ago
100.0 % uptime
Today
Enhance Service Operational
90 days ago
100.0 % uptime
Today
Analyze Service Operational
90 days ago
100.0 % uptime
Today
Transcode Service Operational
90 days ago
100.0 % uptime
Today
Music Mastering Service Operational
90 days ago
100.0 % uptime
Today
Communications API Operational
90 days ago
100.0 % uptime
Today
Client Session Service ? Operational
90 days ago
100.0 % uptime
Today
Conferencing Service ? Operational
90 days ago
100.0 % uptime
Today
Webhooks Service ? Operational
90 days ago
100.0 % uptime
Today
Monitor API ? Operational
90 days ago
100.0 % uptime
Today
Recording API ? Operational
90 days ago
100.0 % uptime
Today
Mixer direct API ? Operational
90 days ago
100.0 % uptime
Today
RTMP Service ? Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS s3-us-standard Operational
AWS s3-ca-central-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-south-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS elb-us-east-1 Operational
AWS elb-ca-central-1 Operational
AWS elb-eu-west-1 Operational
AWS elb-ap-south-1 Operational
AWS elb-ap-southeast-2 Operational
AWS dynamodb-us-west-1 Operational
AWS dynamodb-us-west-2 Operational
AWS apigateway-us-west-1 Operational
AWS apigateway-us-west-2 Operational
AWS lambda-us-west-1 Operational
AWS lambda-us-west-2 Operational
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Network requirements changes Dec 11, 2024 01:00-02:00 UTC
Starting December 11, 2024, we will be introducing new IP addresses for STUN and TURN servers. If you have previously white-listed IP addresses, adding additional addresses is required. If customers have never whitelisted IP, no action is required.

Please see https://docs.dolby.io/streaming-apis/docs/stun-and-turn-service for more details.
Posted on Nov 13, 2024 - 01:04 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Dolby.io developer portal - billing system maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:00 UTC
Scheduled - For 20 minutes, the Dolby.io developer portal will experience partial disruption due to maintenance.

- The Media developer portal may fail to show subscription, billing, and usage information.
- New signups might show pending provisioning, but any pending account provisioning will go through after the maintenance window.

The streaming dashboard and product services will continue to work.
Nov 16, 03:00 UTC
Nov 16, 2024
Core services maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 UTC
Scheduled - Maintenance for each effected component is expected to last roughly 15 minutes.
During this scheduled maintenance window following services will be impacted:

- Dolby.io dashboard (including login and new signup)
- RTS API calls, running streams should be unaffected.
Nov 17, 03:00 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024
Core services maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 23:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:30 UTC
Scheduled - This core service maintenance is expected to last up to 15 minutes.

There may be a 3m period during the scheduled 15m window where a few API requests may fail. There may be minimal impact to streaming, while any streams that are live will remain unaffected.

Overall, following components may be affected:

- RTS API calls and streaming.
- Dolby.io dashboard.

We expect retries to help alleviate the issue.
Nov 14, 23:30 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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