Starting December 11, 2024, we will be introducing new IP addresses for STUN and TURN servers. If you have previously white-listed IP addresses, adding additional addresses is required. If customers have never whitelisted IP, no action is required.
Completed -
The scheduled maintenance has been completed.
Nov 17, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:00 UTC
Scheduled -
For 20 minutes, the Dolby.io developer portal will experience partial disruption due to maintenance.
- The Media developer portal may fail to show subscription, billing, and usage information. - New signups might show pending provisioning, but any pending account provisioning will go through after the maintenance window.
The streaming dashboard and product services will continue to work.
Nov 16, 03:00 UTC
Completed -
The scheduled maintenance has been completed.
Nov 16, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 UTC
Scheduled -
Maintenance for each effected component is expected to last roughly 15 minutes. During this scheduled maintenance window following services will be impacted:
- Dolby.io dashboard (including login and new signup) - RTS API calls, running streams should be unaffected.
Nov 17, 03:00 UTC
Completed -
The scheduled maintenance has been completed.
Nov 14, 23:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:30 UTC
Scheduled -
This core service maintenance is expected to last up to 15 minutes.
There may be a 3m period during the scheduled 15m window where a few API requests may fail. There may be minimal impact to streaming, while any streams that are live will remain unaffected.
Overall, following components may be affected:
- RTS API calls and streaming. - Dolby.io dashboard.
We expect retries to help alleviate the issue.
Nov 14, 23:30 UTC