All Systems Operational

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Dolby.io Platform Status Page
https://dolby.io

dolby.io Website Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
API Documentation Operational
90 days ago
100.0 % uptime
Today
Communications API Operational
90 days ago
99.99 % uptime
Today
Client Session Service ? Operational
90 days ago
99.99 % uptime
Today
Conferencing Service ? Operational
90 days ago
99.99 % uptime
Today
Webhooks Service ? Operational
90 days ago
100.0 % uptime
Today
Monitor API ? Operational
90 days ago
100.0 % uptime
Today
Recording API ? Operational
90 days ago
100.0 % uptime
Today
Mixer direct API ? Operational
90 days ago
100.0 % uptime
Today
RTMP Service ? Operational
90 days ago
100.0 % uptime
Today
Media API Operational
90 days ago
100.0 % uptime
Today
Enhance Service Operational
90 days ago
100.0 % uptime
Today
Analyze Service Operational
90 days ago
100.0 % uptime
Today
Transcode Service Operational
90 days ago
100.0 % uptime
Today
Music Mastering Service Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS ec2-us-east-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS s3-us-standard Operational
AWS s3-ca-central-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-south-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS elb-us-east-1 Operational
AWS elb-ca-central-1 Operational
AWS elb-eu-west-1 Operational
AWS elb-ap-south-1 Operational
AWS elb-ap-southeast-2 Operational
AWS dynamodb-us-west-1 Operational
AWS dynamodb-us-west-2 Operational
AWS apigateway-us-west-1 Operational
AWS apigateway-us-west-2 Operational
AWS lambda-us-west-1 Operational
AWS lambda-us-west-2 Operational
Streaming API Operational
90 days ago
99.95 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
SFO-RTMP ingest Operational
90 days ago
99.95 % uptime
Today
SFO-WebRTC ingest Operational
90 days ago
99.95 % uptime
Today
SFO-Viewer nodes Operational
90 days ago
99.95 % uptime
Today
SFO-Others (Networking, Storage, etc...) Operational
90 days ago
99.95 % uptime
Today
SGP-RTMP ingest Operational
90 days ago
99.95 % uptime
Today
SGP-WebRTC ingest Operational
90 days ago
99.95 % uptime
Today
SGP-Viewer nodes Operational
90 days ago
99.95 % uptime
Today
SGP-Others (Networking, Storage, etc...) Operational
90 days ago
99.95 % uptime
Today
AMS-RTMP ingest Operational
90 days ago
99.95 % uptime
Today
AMS-WebRTC ingest Operational
90 days ago
99.95 % uptime
Today
AMS-Viewer nodes Operational
90 days ago
99.95 % uptime
Today
AMS-Others (Networking, Storage, etc...) Operational
90 days ago
99.95 % uptime
Today
API services Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Streaming "Auto" region routing changes Mar 26, 2023 23:00-23:15 UTC
The “Auto” region will be updated so that publishers in the North American geographical region and surrounding areas will be routed to our new data centre in Phoenix instead of the existing data centre in San Francisco. This includes the re-routing of “Auto” for RTMP and SRT connections.
There will be no interruption to existing streams; Once you disconnect a publisher, the next time you connect it you will be route to Phoenix.

If you do not use the "Auto" region, you will be unaffected.

Posted on Mar 22, 2023 - 01:39 UTC
San Francisco to Phoenix cluster migration Apr 30, 2023 23:00 - May 1, 2023 00:00 UTC
We are migrating all streams from our existing San Francisco cluster to our new Phoenix cluster.
If you have not chosen a cluster (account default) or if you have explicitly chosen San Francisco, we will migrate your traffic from San Francisco to Phoenix automatically and remove San Francisco from the dashboard. This includes the RTMP and SRT publishing URLs.
You may continue to use your existing publishing URL, we will automatically re-route the publishing for you. If you are publishing a stream connected to San Francisco, you will need to disconnect and reconnect the stream to the same publishing URL. The change of cluster will occur only after you stop your stream, we will not interrupt already running streams. We suspect this will only impact you if you are running 24x7 streams.

Posted on Mar 22, 2023 - 01:47 UTC
San Francisco cluster removal May 28, 2023 23:00 - May 29, 2023 00:00 UTC
On this date we will be taking the San Francisco cluster offline. If you have any streams that have stared before Sunday, April 30th, you will need to disconnect and re-connect the stream after April 30th and before May 28th.
Posted on Mar 22, 2023 - 01:48 UTC
Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.