DigitalOcean service disruption

Incident Report for Dolby.io

Resolved

Our Engineering team has confirmed the issue is resolved. BLR and SGP media server provisioning is functioning normally. The incident is now resolved.

Posted Aug 25, 2026 - 01:12 UTC

Monitoring

DigitalOcean is experiencing an outage affecting systems we use in our BLR and SGP environments. Existing media servers and live services remain available, and we have not observed any customer impact.

New media server provisioning in these environments may fail or be delayed because server creation, public IP assignment, and DNS updates depend on the affected DigitalOcean service.

No action is required for existing services; we are monitoring the outage and will verify full recovery after DO is back.

Posted Aug 24, 2026 - 22:19 UTC